TIRED OF BEING PUSHED OUT? 3 tips…
Since most of us providers have only 10 minutes
to spend with you…here’s what we suggest….
1) When you call for an appointment, ask the call center to give you a 20-minute appointment.
2) Go for either the first appointment of the day or the first appointment in the afternoon. The doctor is still fresh and not running late (yet)…
3) Also, never schedule your appointment on a Monday or Friday.
The staff is overwhelmed on these days and your wait time can triple.
When you make your doctor run late, here’s how to keep everyone happy….
LET’S DO A TRUE STORY TIME!
As my co-worker, a doctor started to walk out, this patient asked him if she could ask him a quick question about a lab she had gotten.
When he saw she had all her records he sat down and spent another 15 minutes with her explaining all her records to her.
Then she realized she had made him late to his other patients and had held up his staff, so she left the office, went to a store, and brought them all a fresh fruit tray to show her appreciation for all they do.
It made a huge difference in their lives.
Her apology for keeping this doctor over his schedule made her special to the front staff and all the nurses.
And yes, we all appreciated her kindness.
It made our step lighter, our energy soared, and we were well on our way to a great day….
Show your appreciation by sending a thank you note or a basket of goodies.
Take Care, Suzanne
If you are tired of 10-minute visits, then read the message discovering….how to spend an hour with your doctor….