June 16, 2017

Medical record accuracy is a MUST in today’s healthcare system.  So many mistakes and inaccurate or incomplete information is contained within the pages of your medical chart.  This event brings home a close call.  Had the urgent care physician not continued to search for answers, this patient would had ended

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June 6, 2017

In today’s business world, does everyone have to nickel and dime us?  I would certainly love to see patients be able to get their own set of medical records without paying a fee. Airlines charge extra for luggage and leg room.  Resorts charge extra for parking and a “resort fee”

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December 20, 2016

I have clients who like to have me go with them to their doctor’s office. I was a little surprised when this client asked me to accompany her because she likes her doctor and has an easy time talking to him. She says he listens to her concerns. See, I

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October 3, 2016

The patient came in to the clinic with a very definite purpose in mind about what he needed done. He had hearing loss and needed the wax cleaned out of both ears as he knew he had wax buildup. Because this patient has suffered from this before, he knew there

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August 19, 2016

Whether you want to be your own advocate, hire an advocate or become a professional advocate for others, one thing is certain – you can never be too careful when it comes to your healthcare.We’ve all seen the books for better health, fitness, diet and exercise but this is not

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August 5, 2016

The doctor said, "What?!”, Who knows?  I waited 2 hours and saw my doctor for ten minutes…We have all been victims of the medical system but that can change.Students are given a syllabus, a “rules of the course” before they start a class.  Patients can be trained to be excellent

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